Effective Date: 24-12-2024

At MotoCorpbd, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

• Products can be returned within [insert return window, e.g., 7, 14, or 30] days from the date of purchase.
• To be eligible for a return, the item must be unused, in its original condition, and include all original packaging, tags, and accessories.
• Certain items are not eligible for return, including:
  • [List non-returnable items, e.g., perishable goods, custom products, or clearance items].

2. Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, the refund will be processed to your original payment method within [insert time frame, e.g., 7–14 business days].
• Shipping fees are non-refundable.

3. Exchanges

• If you received a defective or damaged product, you may request an exchange.
• Exchanges are subject to availability. If the product is unavailable, a refund may be issued instead.

4. How to Initiate a Return or Exchange

To initiate a return or exchange, please contact us:

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]
• Provide your order number, proof of purchase, and details about the issue.

5. Exceptions

MotoCorpbd reserves the right to refuse returns or refunds in cases where:

• Items are not returned within the specified time frame.
• Items are returned in a condition different from their original state.

6. Shipping Costs for Returns

• Customers are responsible for the shipping costs of returning items, unless the return is due to an error on our part (e.g., defective or incorrect item).
• We recommend using a trackable shipping service to ensure the safe return of your item.

7. Contact Us

If you have questions about our Refund and Returns Policy, please contact us:
MotoCorpbd

Email: info@MotoCorpbd.com
Phone: +8809611900590